help.jillianmichaels.comSupport : Jillian Michaels

Technical Help Center Welcome Login Sign up Home Solutions How can we help you today? Enter your search term here... Search New support ticket Check ticket status Knowledge base My Fitness App Help Center Technical Questions 4 I'm having trouble loading the videos. Can I view the workouts on my dashboard on JillianMichaels.com? How to change your weight from lbs. to kilos How do I stream the app to my TV? Questions about the Old Website 2 The website looks different, where's the old website? Can I still use the old website and mobile app? Your Account 2 How to access your subscription/account info How to access my dashboard on the website Billing & Cancellations 3 How do I cancel my subscription? How do I update my payment information? What is your cancellation and refund policy? Subscriptions 7 How do I purchase a My Fitness subscription? What are the available subscription options? Why do I have to give my credit card information for a free trial? How can I subscribe without entering my credit card information? Why did my subscription renew? See all 7 articles About My Fitness App 3 Contact Us What is the My Fitness by Jillian Michaels app? How do I join the My Fitness Community? My Fitness App - How to 7 How do I print my grocery list? How do I change my meal plan? How do I change the days I will eat on plan? How do I change my "Shop Day" How do I change the time in between exercises? See all 7 articles Instructional How To Videos Meal Plans 4 How do I change my meal plan in the app? How do I access meal plans? Change serving sizes on the Jillian Michaels App How do I swap meals on the Jillian Michaels App Workouts 7 How do I swap program on the Jillian Michaels App? How do I swap moves on the Jillian Michaels App? How do I preview exercises on the Jillian Michaels App? How do I change time between exercises? How do I change equipment on the Jillian Michaels App? See all 7 articles Home Solutions...