help.jillianmichaels.comSupport : Jillian Michaels

Technical Help Center Welcome Login Sign up Home Solutions How can we help you today? Enter your search term here... Search New support ticket Check ticket status Knowledge base The Fitness App Help Center Technical Questions 9 How to change The Fitness app to Spanish How to track my calories using MyFitnessPal. Can I download a workout? iTOUCH Watch - How do I charge my watch? My videos are not loading? View all 9 Subscription Questions 9 How do I purchase The Fitness app subscription? What are the available subscription options? Do I need to add a credit card or select payment information for a free trial? I don’t have a credit card, how can I subscribe? How do I change my subscription? View all 9 Your Account 3 How can I access my account info or subscription details? I’m logged into the app, where can I find my registration email? Can I access my dashboard on The Fitness App website? Billing & Cancellations 5 How do I cancel my subscription? - based on the selected payment form. How do I restore my Google Play purchase? How do I restore my Apple subscription? (Apple ID protection enabled) How do I update my payment information? What is your cancellation and refund policy? About The Fitness App 3 What is The Fitness App? How do I subscribe to The Fitness App? How do I contact The Fitness App Customer Support? The Fitness App - How to 7 How do I get started with The Fitness App? How do I change the days of the week I will eat on the meal plan? How do I change the time in between exercises? How do I change my "Shop Day" - iOS Platform (Android below) I’m in the mood for a new meal plan, how can I change my current meal plan? View all 7 How-To? Step-by-step Meal Plans 6 How do I access my dashboard on the website? How do I change my meal plan in the app? How do I access meal plan settings? Change serving sizes on The Fitness App How do I swap meals on the The Fitness App? View all 6 Workouts 13 How do I login and get started? How do I generate a workout? How do I preview exercises ? (Short clip of each move) I want to customize my session, how do I swap moves? How do I change time between exercises? View all 13 Truemed - Together, we can be healthy! What is Truemed? 6 Truemed, Together we can be healthy! How do I know if I qualify? Which membership to The Fitness App is eligible for HSA/FSA use? What is the cost? How long does the approval process take for a customer to get a Letter of Medical Necessity? View all 6 Home...